Go Travel Solutions

Go Travel Solutions

Go Travel Solutions

Station Travel Plan Research

The Communities Connected CIC is a service developed by Go Travel Solutions in partnership with ITP that enables organisations and local authorities to professionally engage and consult with local communities, customers and residents. This ensures the success of your major planning projects in areas such as transport, education, health and more.

 

Client: Gloucestershire County Council  

Gloucestershire County Council administers the strategic local government services in the non-metropolitan county of Gloucestershire, in the South West of England. 

 

Which key challenges were initially identified by Gloucestershire County Council?

The Council wanted to gather quantitative and qualitative information about rail station users across Gloucestershire in an engaging and customer-focused way. A key consideration was the need to maximise the value of the DfT LTSF funding by separating community engagement and survey work from the technical evaluation and station travel plan development. 

 

The Council also needed to understand levels of suppressed demand for secure/‘premier’ style cycle lockers at Cheltenham station. 

 

 

Which Communities Connected services were provided to address/resolve these challenges?

Communities Connected procured a team of surveyors to interview rail users face to face but also to provide on the spot personalised travel planning advice. The reporting and analysis of these survey results would then inform station travel plan development. 

 

Communities Connected also provided ongoing support to major events such as the Cheltenham Gold Cup to deliver personalised travel planning and ‘last mile’ travel advice. 

 

 

What were the key achievements of the project?

There were high levels of response, with quality responses and representative sampling. The process provided opportunities to influence and support passengers in their ‘last mile’ journeys to and from the station, and to create a positive influence in relation to cycle usage and car parking. This scalable tool has also been replicated at other stations across Gloucestershire. 

 

 

For more information, visit www.communitiesconnectedcic.com, call 0330 024 56 65 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

 

Travel Planning Support for University of Leicester

Go Travel Solutions is a long-term partner with the University of Leicester and it was one of the first members to sign up to the SmartGo Leicester workplace travel programme. 

 

The University also engaged Go Travel Solutions to conduct a comprehensive review of its Travel Plan including a University-wide staff and student survey, carbon calculations, GIS mapping of postcode data for bus, walk and cycle routes and advice on data capture. This data is being used to shape and influence future travel plans and initiatives at the University of Leicester including encouraging greater use of sustainable forms of travel for staff and students. 

 

Demonstrable sector expertise

 

Sandra Lee, Sustainability Manager at the University of Leicester continues: “Go Travel Solutions brings great insight into promoting sustainable travel and the skills necessary for our Scope 3 measuring. 

 

“In particular, we were aware of the fundamental role that Ian Murdey played in the development of similar initiatives at De Montfort University and since joining the team at Go Travel Solutions, he has brought first-hand experience and expertise of the approaches of other academic institutions to add further value to our engagement.”

 

SmartGo provides choice

 

“The offers available to staff through membership of SmartGo have been supported by a range of infrastructure developments such as the installation of bike racks and new showers to encourage cycling to work, and accommodating charging points for the increasing adoption of electric vehicles, particularly through the Nissan LEAF offer, which many staff took up. 

 

“SmartGo has enabled us to provide staff with a ‘choice architecture’ – facilitating numerous options to provide people with choices on how they travel to work.”

 

Data underpins travel planning

 

“We’re focused on community and business travel for our staff and students. The travel planning exercises have enabled us to monitor our split of transport modes, measure the environmental impact and see what infrastructure we have in place to manage this.

 

“The major travel planning survey in 2015, co-ordinated by Go Travel Solutions, provided us with a good baseline of our travel usage levels and we’re now aiming to capture data on annual basis to inform future travel planning and include, as an example of best practice, in our Estates Management Records (EMRs).

 

“We can now capture robust data from our staff community and effective reporting mechanisms mean that we can evidence the reasoning behind our plans for staff and university committees.

 

“This analysis helps us to figure out where our investment will have the most impact whilst getting staff to lower emissions through their own choices by making more sustainable options more readily available.

 

“The data will also form a critical part of our 2018 campaign when we launch a new behaviour change programme. The support of Go Travel Solutions continues to be central to our travel planning and sustainability strategies.”

 

To see how we can support you on your travel planning requirements, get in touch now by calling 0330 024 56 65 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

Household Personalised Travel Planning

The Communities Connected CIC is a service developed by Go Travel Solutions in partnership with ITP that enables organisations and local authorities to professionally engage and consult with local communities, customers and residents. This ensures the success of your major planning projects in areas such as transport, education, health and more.

 

Client: Milton Keynes Council

Milton Keynes Council is the local authority of the Borough of Milton Keynes in Buckinghamshire, England.

 

Which key challenges were initially identified by Milton Keynes Council?

Milton Keynes Council was planning to deliver Personalised Travel Planning (PTP) to around 5,500 individual households, focused on the promotion of cycling, red ways, Santander Cycle hire scheme and subsidised bus routes local to the site of engagement. The Council wanted to produce a neighbourhood guide for distribution to engaged residents.

 

Which Communities Connected services were provided to address/resolve these challenges?

Communities Connected CIC developed the brief, a localised supply chain of travel incentives and a localised labour pool of unemployed individuals to act as travel advisors. The team provided bespoke and expert training, and project managed the mobilisation of the PTP programme. It also provided data results and supported independent monitoring from an external partner.

 

What were the key achievements of the project?

The dedicated team of eight travel advisors visited in excess of 5,000 individual households. The development of the PTP programme resulted in a 19% modal shift (away from single occupancy car trips).

Communities Connected also negotiated a prescriptive range of relevant travel incentives with local providers and from this, 54% of participants received a bus-based travel incentive and 37% of participants received a free cycle hire subscription.

 

For more information, visit www.communitiesconnectedcic.com.

 

 

 

Get in touch

Our UK Midlands/ registered Office:

Go Travel Solutions 

Friars Mill,
100 Bath Lane,
Leicester,
LE3 5BJ

Our UK South Office:

Broad Quay House,
Prince Street,
Bristol,
BS1 4DJ 

 

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